Customer Retention

Personalised audiencesegmentation

Whether you're a luxury hotel or a electrician, every business owners knows that return customers are the most valuable. We proactively identify opportunities for retention by helping establish key metrics, such as lifetime value and churn, to help you recognise trends in customer drop out and adapt your strategies to encourage loyalty.

Bespoke retention strategies

We know that your customers are not all alike. We segment your audiences for more effective messaging and can interrogate specific issues within these segments to identify patterns of behaviour. Our services also allow you to hone in on data points at an individual or property level so you can tailor your messages to each customer effectively, whether you’re intent is to encourage repeat custom from a first-time client or entice back a previously loyal client.

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Could you benefit
from a Data Audit?

Fill the gaps in your customer data with our innovative data quality and enrichment, address verification and API integration services.

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What ourclients say

Over the past couple of years, Add Intel have successfully helped us reach new target audiences. Along the way our account team have suggested ways to learn from campaigns and constantly improve our results, as well as helping us track and report the ROI back to our stakeholders.

Jodi Zucker

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Schedule a 20-minute demo with our experts to see Address Intelligence in action. We'll demonstrate how it all works and address any questions you have about enhancing your data and direct marketing efforts.